One layer deeper than our Software Quality Assurance (SQA) process resides a set of activities that truly distinguish PEER Group from its competitors - our knowledge management activities. For us, knowledge management is one of the key ways of increasing the effectiveness of our teams while reducing waste and dissatisfaction among team members. For example, no one on a team likes: - Making the same mistakes over, and over, and over again.
- Spending two weeks solving a problem only to discover that someone else already solved the problem six months ago.
- Feeling like they're doing things the hard way.
- Wasting their time.
We prefer to: - Feel like we're all pushing in the same direction.
- Learn from each other.
- Work smartly.
- Produce high-quality work.
In a nutshell, our knowledge management practices help us achieve our goals by: - Ensuring business processes and tools support the work effort.
- Making the right information available to the right people at the right time.
- Capturing and sharing hard-won knowledge.
In the end, this means that you get a well-trained, well-supported, happy development team working for you. |