Privacy statement

PEER Group is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the PEER Group website and governs data collection and usage. By using the PEER Group website, you consent to the data practices described in this statement.

NOTE: PEER Group products and services are intended for use by businesses and corporations, and not for individuals. None of PEER Group products or services are intended for children under the age of 18. We do not knowingly collect or maintain any personal information or non-personally-identifiable information from anyone under the age of 18 nor is any part of our website or service directed to children under the age of 18. We will remove and/or delete any personal information we believe was submitted by any child under the age of 18.

Collection of your personal information

PEER Group does not collect personally identifiable information, such as your e-mail address, name or telephone number unless provided through web form submission or otherwise in direct communications with you and with your consent. Google Analytics collects anonymous demographic information, which is not unique to you, such as ZIP code, age, gender, preferences, interests and favorites, which PEER Group may use to enhance website user experience.

There is also information about your computer hardware and software that is automatically collected by PEER Group. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by PEER Group for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the PEER Group website; PEER Group does not link this information to any personally identifiable information provided by you.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through PEER Group public message boards, this information may be collected and used by others. Note: PEER Group does not read any of your private online communications.

PEER Group encourages you to review the privacy statements of websites you choose to link to from PEER Group so that you can understand how those websites collect, use and share your information. PEER Group is not responsible for the privacy statements or other content on websites outside of the PEER Group and PEER Group family of websites.

In their business dealings with PEER Group, our customers and prospective customers may be required to provide specific information about their business that may involve disclosure of information pertaining to employees, contractors or individual third parties, that may be considered personally identifiable information under applicable law (such as contact names and email addresses), even though such information is provided in a business context. We will always inform our customers when we need information that personally identifies them or their employees, and we will keep this information in strict confidence. Additionally, customers may, on occasion, voluntarily provide PEER Group with information that can be classified as personal information – all such personal information will be stored and maintained in accordance with this privacy policy; where such personal information relates to the customer’s clients or other individuals with whom the customer has dealings, it is the customer’s responsibility to obtain such individuals’ consent to the disclosure of their personal information to PEER Group.

Use of your personal information

PEER Group collects and uses your personal information to operate the PEER Group website and deliver the services you have requested. PEER Group also uses your personally identifiable information to inform you of other products or services available from PEER Group and its affiliates. PEER Group may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered; all such surveys will be conducted in accordance with applicable laws.

PEER Group does not sell, rent or lease its customer lists to third parties. PEER Group may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, PEER Group may share certain data with trusted service providers to the limited extent necessary to help us perform statistical analysis, send you email or postal mail on behalf of PEER Group, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to PEER Group, and they are required to maintain the confidentiality of your information.

PEER Group does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

PEER Group websites will disclose your personal information, without notice and without your consent, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on PEER Group or the site; (b) protect and defend the rights or property of PEER Group; and, (c) act under exigent circumstances to protect the personal safety of users of PEER Group, or the public. Otherwise, your personal information will be used and disclosed in accordance with any disclosure or use restrictions provided by you in your consent to the collection of such personal information; where there are no explicit disclosure or use restrictions, such personal information shall be used solely to the extent reasonably necessary to fulfill the purposes set forth in this Statement of Privacy and the purposes for which you provided the information.

Maintaining personal information

PEER Group has established the following practices regarding the maintenance of personal information.  

Individuals can request access to their personal information at any time

If, for any reason, an individual wishes to review their personal information that PEER Group has in its possession, they can contact our Privacy Officer, who will be pleased to provide them with all their personal information that PEER Group has on file, subject to verification of the identity of the individual to verify that they have the right to make such request and obtain such information.

Individuals can request changes to their personal information at any time

If a customer wishes to make any changes or corrections to their personal information, they may contact their business contact at PEER Group, or our Privacy Officer, who will implement the changes. This will help us ensure our records are always up-to-date.

Individuals can opt out of communications at any time

Individuals always have the choice of whether they wish to receive information – such as e-mail updates – from PEER Group. However, customers need to be aware that if they do choose to opt out of communications respecting products and services provided by PEER Group, they may not obtain all the benefits we could otherwise provide, such as updates or warnings. PEER Group will not have any liability for loss of those benefits or any negative effects respecting customers’ use of PEER Group’s products or services after such opting out of communications.

Individuals can request that personal information be destroyed at any time

A situation may arise where an individual desires to have some or all of their personal information that is contained in PEER Group’s records deleted or destroyed. In such an event, please contact our Privacy Officer, who will take care of removing the applicable personal information from all of PEER Group’s records. However, there may be situations where we are obligated to retain one archival copy of the information to allow us to comply with laws or respond to legal processes, and there are certain situations where information cannot be deleted or removed (such as information affecting the count of people at a given location on a given date and time). We will inform the affected individual of all such situations, make reasonable efforts to anonymize such information without affecting our legal obligations, and will only use any retained personal information to the limited extent necessary to comply with such laws or respond to legal processes.

Use of cookies

The PEER Group website uses "cookies" to help personalize your online experience. A cookie is a text file that is placed on your hard disk by a webpage server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize PEER Group pages, or register with PEER Group site or services, a cookie helps PEER Group to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same PEER Group website, the information you previously provided can be retrieved, so you can easily use the PEER Group features that you customized.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the PEER Group services or websites you visit.

Security of your personal information

PEER Group secures your personal information from unauthorized access, use or disclosure. PEER Group secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this statement

PEER Group will occasionally update this Statement of Privacy to reflect company and customer feedback. PEER Group encourages you to periodically review this Statement to be informed of how PEER Group is protecting your information.

Contact information

PEER Group welcomes your comments regarding this Statement of Privacy and any concerns you may have with respect to your personal information. If you believe that PEER Group has not adhered to this Statement, please contact PEER Group at info@peergroup.com. We will use commercially reasonable efforts to promptly determine and remedy any problems and respond to your issues.